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jurtje
01-17-2005, 11:14 AM
Yes guys, another day, another computer, another problem:

Computer: Toshiba satellite pro 4600 notebook PIII 700 192 ram

Symptons: When trying to install a fresh copy of XP (doesn't matter if it's the original or with SP2) of the CD, systems hangs in text mode after loading all files, sometimes screen remains black with blinking cursor, sometimes hangs when saying: "setup is starting windows".

Tried solutions: Swapped Ram, updated BIOS, turned everything possible off in Bios, upgrading from w98SE (which installs fine), copying all files to the harddrive first, pressing F5 during initial boot to choose non ACPI computer, yelling at it, blaming my girlfriend, giving it a day's rest.

Have done reseasrch, microsoft KB knows the problem q310760 (http://support.microsoft.com/default.aspx?scid=kb;en-us;310760),
But I have everything disconnected as far as possible with a laptop!

Any ideas thoughts or suggestions?

If not: w98SE......... (not my computer obviously).

Thanks

XPTB
01-17-2005, 12:19 PM
I think I just felt a draft go WAY over my head.

Lets here it for pointless posts!

But seriously, maybe they have the laptop rigged funny and that's why it won't install?

silenze
01-17-2005, 12:34 PM
"An incorrect mass-storage device (such as a SCSI or IDE controller) driver is being loaded, or the driver was not written for Windows and is not compatible. Contact the device's manufacturer or download the latest driver for the mass-storage device. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
216406 Specifying Third-Party Disk Controller Driver During Setup
• There is a device connected to your mass-storage device that is preventing Windows from being installed. Remove any devices (such as scanners, tape drives, removable drives, and so on) from the mass-storage device controller. If the computer is IDE-based, verify that you have the master and slave designations set properly. If the mass-storage controller is SCSI-based, verify that the termination and bus speed is set properly."

Tried downloading drivers for the IDE chipset of the laptop, putting them on a floppy and hitting F6 to load them during setup before even loading windows ?

That's always worth a shot... I hate laptops myself.